Terms & Conditions

Welcome to the website http://energyforce.pro

If you have any questions about the General Terms and Conditions of Sale and Use, please do not hesitate to contact us by email at: info@ipremium.consulting

● Article 1. DEFINITION

All definitions contained in this Article 1 are the definitions that shall be used in the event of a dispute, and the terms defined below may not be interpreted in any way other than the definition given in this Article 1.

○ “Company; Companies; we”: refers to IPREMIUM CONSULTING LLC, a service provider, is a company whose registered office is located at 1865 79th Street Cswy - Apt 10 O

33141 North Bay Village, Florida, USA, registered under identification number Lu: L11000136595.

○ “Site” refers to the website accessible via the URL http://energyforce.pro and any associated sub-sites, published by the Company to present and sell its various services.

○ “User; Users” refers to any person who uses the Site.

○ “Video conferencing” refers to any video conferencing service consisting of a real-time electronic means of communication allowing users located in different places to connect and see and hear each other live via audio and video. In the context of conferences on entrepreneurship and entrepreneurship advice, the video conferencing service would be used to organize online meetings between entrepreneurs and business advisors, enabling real-time communication, the presentation of slides and documents, and the sharing of business-related information. The videoconferencing service facilitates the organization of these remote meetings, thus allowing greater accessibility for participants without having to travel physically.

○ “Paid member area” refers to a secure area of a website or mobile application that is reserved exclusively for members who have purchased a paid subscription. In this case, the paid member area would be accessible to users who have taken out an annual subscription to access a discussion network using the Telegram app. Users with access to the paid member area could enjoy benefits such as exclusive resources, personalized advice, or special offers related to entrepreneurship. The paid member area may also offer additional features, such as online discussion forums, live Q&A sessions, and exclusive events.

○ “Digital consultation” refers to an online consultation between an entrepreneurship professional and a professional or individual client, which takes place via an online communication platform such as Zoom.us or another video conferencing platform. During the digital consultation, the entrepreneurship professional would provide advice and coaching on entrepreneurship to help the client achieve their business goals. This online consultation could include written message exchanges, live video calls, slide presentations, and shared documents to facilitate communication and learning.

○ “Community management” refers to the service offered by the Company for the purpose of maintaining and animating its clients' community on social networks and online platforms. This service includes content creation, online presence management, community member engagement, and the implementation of social marketing strategies aimed at increasing brand awareness and visibility. As part of this service, the company is paid to manage its clients' social media and online platforms, implementing strategies and action plans tailored to each client's specific needs. The company is also responsible for responding to comments, questions, and concerns from members of its clients' communities, while ensuring that posts comply with company standards. By using community management, clients can benefit from a consistent online presence, community member engagement, and increased brand awareness and visibility on social media and online platforms.

○ “Service” refers to the various types of services provided by the Company (video conferencing, paid member area, digital consultation, community management).

○ “Customer; you; CUSTOMERS; Customers”: refers to the natural or legal person who takes out a subscription with the Company or purchases one of the services offered by the Company at a fixed unit price. Customers may be individuals or professionals.

○ “Terms and Conditions; TC; Terms and Conditions of Sale; T&Cs, T&Cs of Use”: refers to the terms and conditions applicable to the contractual relationship between the Company and its Customers, which include these terms and conditions and their appendices, as well as any element of the Website to which they may refer.

○ “Partner; Partners”: refers to any third party to the Company to whose Website the Customer may be referred in connection with the Service.

○ “Platform” refers to the online training platform accessible via the URL http://energyforce.pro or any other link provided to Users authorized by the Company to access training materials, whether free or paid.

● Article 2. PURPOSE AND ACCEPTANCE OF THE TERMS AND CONDITIONS

These general terms and conditions of sale (hereinafter the “GTC” or “general terms and conditions”) apply, without restriction or reservation, to all sales concluded by the Company with professional or non-professional customers (hereinafter the “Customer”) on the website http://energyforce. pro and any associated domains and subdomains (hereinafter referred to as the “Website”).

The GTC determine the rights and obligations of the Company and the Customer/User in connection with their conclusion and execution.

The validation of the order by the Customer, who acknowledges, by ticking the box provided for this purpose, that they have read and accepted them before finalizing the order, constitutes unreserved acceptance of these terms and conditions.

The purpose of these Terms and Conditions is to define the conditions for the provision and purchase of online training courses for professional or non-professional French-speaking customers, including the terms and conditions of use of the website http://energyforce. pro and videoconferencing platforms, paid groups published, hosted, and provided by the Company. Preliminary note: Any use of the websites and platforms to benefit from the Service implies acceptance of and compliance with all the terms of these Terms and Conditions.

Access to the GTC. The General Terms and Conditions are accessible at any time on the Website and shall prevail, where applicable, over any other version. These General Terms and Conditions shall take effect from the date of their update indicated in the header hereof.

Acceptance of the GTC. Acceptance of the General Terms and Conditions is effective upon confirmation of the Customer's order. By proceeding with payment, the Customer indicates that they accept these General Terms and Conditions without reservation. The Customer who accepts the General Terms and Conditions guarantees that they are capable of entering into a contract under the law of their country of residence. The Customer takes out a subscription or pays the unit price of a service for personal use only and declares that they will not resell, distribute or rent to third parties the products and services received under the various subscriptions. Customers who do not comply with this commitment are liable to prosecution.

By accepting these terms and conditions, the Customer acknowledges that, prior to placing any order, they have received sufficient information and advice from the Company on the Website to enable them to ensure that the content of their order is suitable for their needs.

IMPORTANT: the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium, the performance of which has begun after the consumer's prior express agreement and which must be understood as an express waiver of their right of withdrawal.

BY CHECKING THE BOX TO ACCEPT THE TERMS AND CONDITIONS, THE CUSTOMER WAIVES ALL RIGHTS OF WITHDRAWAL IN ORDER TO BE ABLE TO BENEFIT FROM DIGITAL CONTENT NOT PROVIDED ON A TANGIBLE MEDIUM AND/OR SERVICES WHOSE DELIVERY IS SCHEDULED IMMEDIATELY AFTER THE ORDER, THIS IS JUSTIFIED BY THE ORGANIZATIONAL MEASURES NECESSARY FOR THE VARIOUS SERVICES.

● Article 3. DESCRIPTION OF SERVICES

○ “Video conferencing” refers to any video conferencing service consisting of a real-time electronic means of communication that allows users located in different places to connect and see and hear each other live via audio and video. In the context of conferences on entrepreneurship and entrepreneurship advice, the videoconferencing service would be used to organize online meetings between entrepreneurs and business advisors, enabling real-time communication, the presentation of slides and documents, and the sharing of important business information. The videoconferencing service facilitates the organization of these remote meetings, thus allowing greater accessibility for participants without having to physically travel.

○ “Paid member area” refers to a secure area of a website or mobile application that is reserved exclusively for members who have purchased a paid subscription. In this case, the paid member area would be accessible to users who have purchased an annual subscription to access a discussion network using the Telegram application. Users with access to the paid member area may enjoy benefits such as exclusive resources, personalized advice, or special offers related to entrepreneurship. The paid member area may also offer additional features, such as online discussion forums, live Q&A sessions, and exclusive events.

○ “Digital consultation” refers to an online consultation between an entrepreneurship professional and a professional or individual client, which takes place via an online communication platform such as Zoom or another video conferencing platform. During the digital consultation, the entrepreneurship professional would provide advice and coaching on entrepreneurship to help the client achieve their business goals. This online consultation could include written message exchanges, live video calls, slide presentations, and shared documents to facilitate communication and learning.

These definitions are general definitions; the specific features of each service offered will be specified in more detail when each order is placed and may be adapted to the needs of each customer. The number and form of services offered by the Company are subject to change, in which case these T&Cs will be amended without prior notice.

● Article 4. ORDER

Placing an order. To place an order, the Customer is invited to enter their personal details (surname, first name, address, etc.), then select the Service according to their preferred payment method and provide their bank details. By ticking the box provided for this purpose before starting the online order process and accepting the general terms and conditions of use of the website http://energyforce.pro, the Customer declares that they have read and accepted these General Terms and Conditions of Sale.

Withdrawal: BY CHECKING THE BOX TO CONFIRM ACCEPTANCE OF THE GTC, THE CUSTOMER AGREES TO WAIVE THEIR RIGHT OF WITHDRAWAL IN ORDER TO IMMEDIATELY BENEFIT FROM DIGITAL CONTENT NOT PROVIDED ON A TANGIBLE MEDIUM AND/OR SERVICES WHOSE DELIVERY IS SCHEDULED IMMEDIATELY AFTER THE ORDER, THIS APPLIES TO ALL SERVICES OFFERED BY THE COMPANY DUE TO ORGANIZATIONAL MEASURES NECESSARY FOR THEIR PERFORMANCE. A WITHDRAWAL WOULD JEOPARDIZE THE ORGANIZATION OF THE VARIOUS SERVICES, THE CUSTOMER MUST THEREFORE TAKE THE TIME TO CONSIDER BEFORE DECIDING TO PLACE AN ORDER.

Verification of the order before confirmation. The Customer shall verify the summary information of their order before confirming it and proceeding to the payment stage by double clicking. The first click confirms the order and the second click definitively confirms the order after it has been verified and, if necessary, corrected.

Once your payment card has been pre-registered and you have provided your billing details and email address, you can place an order in a single step, subject to these T&Cs, which formalize the contract with the Company.

Order confirmation. After placing their order, the Customer will receive an email confirmation providing information about the order and a link to the terms and conditions applicable to their order. Once confirmed and accepted by the Company under the conditions described above, the order cannot be canceled or modified, except in the event of exercising the right of withdrawal in cases where the Customer/User has not expressly waived this right, in cases of force majeure, in the event of exercising a commercial guarantee or in any other case provided for by these General Terms and Conditions, US law, or an enforceable court decision.

The sale shall only be considered final after the Company has sent the Customer confirmation of acceptance of the order in the form of an email and after receipt of payment, either of the full price or of the first monthly installment in the case of payment in installments or a subscription.

Given the nature of the services provided, orders placed by the Customer do not benefit from the right of withdrawal.

The contract is definitively concluded upon placement of the order by the Customer in accordance with the terms and conditions set out in these GTC.

Pricing conditions. The Service is provided at the prices in force on the Website at the time the Customer's order is registered by the Company.

Special offers. The Company reserves the right to offer limited-time introductory offers, promotional offers, or price reductions on its service offerings and to revise its offers and prices on the Site at any time, in accordance with US law.

● Article 5. PAYMENT

The price is payable by the means of payment available on the Site, as indicated on the order page.

The Customer may pay for their order online by credit card (and by bank transfer, as specified at the time of payment), i.e. by direct debit using the payment systems and services offered, which are secure services provided by third parties to the Company. In this case, payment is made by direct debit using the credit card information provided or by SEPA direct debit, in accordance with the payment and payer identity verification methods determined by the payment service provider and any choices made by the Customer.

The commitment to pay by card is irrevocable. By providing their bank details at the time of sale, the Customer authorizes the Company to debit their card for the amount corresponding to the price indicated. The Customer guarantees that they are of legal age, that they are the legal holder of the card to be debited and that they are legally entitled to use it. In the event of an error or if it is impossible to debit the card, the sale shall be immediately terminated as of right and the order cancelled.

The Customer may pay for their order online by credit card, i.e. by direct debit using the payment systems and services offered – including Stripe, Mollie, and Revolut – which are secure services provided by third parties to the Company. In this case, payment is made by direct debit using the credit card information provided or by SEPA direct debit, depending on the payment method offered by the payment service provider and the Customer's choice.

The Customer's payment information provided when ordering and paying by credit card is subject to subject to automated data processing by the secure payment provider STRIPE (https://stripe.com/fr/payments/payment-methods-guide#cartes), with the Company reserving the right to use any other payment service provider (PSP).

Based on the information provided by the order analysis system, the Company may contact the Customer to request additional information in order to process payment for the order. The provision of this information may be necessary for the order to be validated.

Payment may also be made by direct debit.

In order to combat credit card fraud, a visual verification of the means of payment may be carried out by the Company's customer service department before making the ordered Service available.

The online provision of the credit card number and the final confirmation of the order shall constitute proof of the entirety of the order and shall render the sums appearing on the order form payable. Confirmation of the order implies acceptance of these T&Cs and constitutes signature and express acceptance of all operations carried out on the Site. However, in the event of fraudulent use of their credit card, the Customer is invited to contact us as soon as they become aware of such use, without prejudice to any steps that may need to be taken by the Customer with their bank.

In the event of a bank transfer, where the Company specifies this on the order page, the access codes for the Services will only be sent upon receipt of payment.

In the event of non-payment for any of the services offered, the company IPREMIUM CONSULTING LLC reserves the right to withdraw the various access rights to the services from the customer. All sums already paid are non-refundable. The company reserves the right to restore access to the services, provided that the customer pays the full amount of the outstanding sums.

● Article 6. REFUND CONDITIONS

In accordance with Article L221-18. 1° of the Consumer Code, a withdrawal period of 14 days from the conclusion of the contract to exercise their right of withdrawal from the Seller and cancel their order, without having to justify their reasons or pay a penalty, for a refund, unless the performance of the services has begun before the end of the withdrawal period, with the express agreement of the Customer and acknowledgement by the latter of the loss of their right of withdrawal, in accordance with Article L221-25 of the French Consumer Code.

The right of withdrawal may be exercised online, using the withdrawal form attached to these General Terms and Conditions of Sale and also available on the website “http://energyforce. pro”, in which case an acknowledgement of receipt on a durable medium will be immediately sent to the Customer by the Seller, or any other unambiguous statement expressing the wish to withdraw by email to the address: ‘info@ipremium.consulting’ mentioning the order concerned by this withdrawal.

If the right of withdrawal is exercised within the aforementioned period, only the price of the Services ordered will be refunded.

The refund of the sums actually paid by the Customer will be made within 14 days at the latest from the date of receipt by the Seller of the Customer's notification of withdrawal.

Furthermore, the Company IPREMIUM CONSULTING LLC will refund the Customer or rectify (to the extent possible) as soon as possible and at its own expense, any Services for which the Customer has duly proven non-compliance.

The Service Provider guarantees, in accordance with legal provisions and without additional payment, the Customer against any non-compliance or hidden defects.

● Article 7. ACCESS TO SERVICES

Access to the Site. The Site is accessible free of charge to anyone with internet access. All costs associated with accessing the Site, whether hardware, software, or internet access costs, are the sole responsibility of the Users. The User is solely responsible for the proper functioning of their computer equipment and their access to the internet.

Access to Services. The Customer shall provide the Company with the information necessary for the provision of the Services at the time of the order. The Customer shall be solely responsible for ensuring that this information is accurate (surname, first name, address, email address, telephone number). The Customer indemnifies the Company against any false identity and shall not hold the Company liable for any breach resulting from the inaccuracy of the information provided by the Customer.

The Company shall provide the Customer with their access codes to the Services electronically no later than 48 hours after the effective payment of the order under the terms of payment provided. Any identification/access code provided by the Company to Customers is strictly personal, individual, confidential, and non-transferable. The Customer is responsible for the confidentiality of their access codes and is deemed to have acknowledged the prohibition on passing them on to a third party at the time they agree to subscribe to these GTC. The Customer shall be liable for any unauthorized, fraudulent, or abusive use of their access codes and rights. The Customer shall immediately inform the Company of the loss or theft of access keys. In the event of a breach of access rights, the Company reserves the right to suspend access to the Site, without compensation, notice, or prior information to the user responsible for one or more breaches of access rights as provided for in these T&Cs.

Respectful behavior. Any space for contributions on the Site or social networks provided to Customers as part of the Service—including private groups, private member areas, and Telegram groups—must be used in good faith, and the customer shall refrain from any defamatory, threatening, hateful, intolerant, obscene, etc. speech. and any publication of a nature that infringes the rights of third parties or is contrary to the law.

The Company reserves the right to refuse access to all or part of the Services or to limit access rights to the Services, unilaterally and without prior notice, to any Customer who does not comply with the General Terms and Conditions of Sale.

Interruption of the Service. The Company reserves the right to interrupt, temporarily suspend or modify, without prior notice, access to all or part of the Site in order to carry out maintenance (in particular through updates), for security reasons or for any other legitimate reason, without the interruption giving rise to any obligation or compensation.

The Company shall use all reasonable means at its disposal to ensure continuous, high-quality access to the Site but is under no obligation to do so. In particular, the Company cannot be held liable for any malfunction of the network or servers or any other event beyond its reasonable control that prevents access to the Site.

● Article 8. DURATION OF THE SERVICE

The Service begins on the date indicated on the Site at the time of the Customer's order. The Service is provided for the duration specified on the Site at the time of the Customer's order. Essential information regarding the commencement and duration of the Service is provided to the Customer in the order summary. In any event, unless the user violates these T&Cs, the training is provided for at least one year from the date of delivery of the access rights and without any time limit from the date of delivery of the access rights.  The community group and the Telegram group are provided in the form of an annual subscription, which may be terminated at any time provided that at least three calendar days' notice is given before the next scheduled payment/debit date. Termination must be requested by the Customer to the Company in the form of an email sent to info@ipremium.consulting, clearly stating the date of confirmation of the order. In the event of termination, the Customer's access rights to the support group will be terminated, but not those to the Training.

The community group and the Telegram group are provided in the form of an annual subscription, which can be terminated at any time provided that at least three calendar days' notice is given before the next payment/debit date. Termination must be requested by the Customer to the Company in the form of an email sent to info@ipremium.consulting, clearly stating the order confirmation date. In the event of termination, the Customer's access rights to the support group will be terminated, but not those to the Training.

● Article 9. PROTECTION OF PERSONAL DATA and RIGHTS OF CUSTOMERS/USERS

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, it is hereby reiterated that the personal data requested from the Customer is necessary for processing their order and issuing invoices, in particular.

This data may be communicated to any partners of the Seller responsible for the execution, processing, management, and payment of orders. The Company respects your privacy and undertakes to ensure that the collection and automated processing of your data for the purposes of commercial prospecting, order management and the provision of the Service, carried out from the Sites and the Platform, comply with the General Data Protection Regulation (GDPR).

By entering their email address on the Website or Platform, including when registering for a private member area, a video conference or any type of Service provided by the Company, the Customer consents to the collection of their data. The user may unsubscribe at any time. To do so, simply inform the Company at the following email address: info@ipremium.consulting or click on the unsubscribe link in the email.

The Company monitors traffic on the Website and the Platform. This data is used to improve the user experience, personalize it based on frequent user requests, and process and fulfill Customer orders.

The User is informed when the information requested in the forms available on the Site or the Platform is mandatory and necessary to take into account the Users' requests. Failure to respond to a mandatory field will make it impossible for the Company to process Customer requests.

The data is processed for the time necessary to fulfill the purpose for which it was collected. This includes legal, accounting, reporting, or evidentiary requirements for the purposes of dispute management.

Individuals affected by the processing of personal data carried out by the Company have the right to access, rectify, and delete data concerning them and may object to the processing for legitimate reasons. To exercise these rights, please contact the Company, providing proof of your identity, by email to info@ipremium.consulting

The Customer may refer to the Company's Privacy Policy for further information.

● Article 10. THIRD-PARTY WEBSITES – HYPERTEXT LINKS

The Customer is informed that the Service may require access to other sites or platforms designed and managed under the responsibility of third parties. Any recommendations are provided for information purposes only and do not imply any liability for the failure of third parties, including those recommended. Unless otherwise stated in these Terms and Conditions, the Company has no control over the content of such sites and accepts no responsibility for their content or for the use made by any third party of the information contained therein.

When the User accesses third-party links via hypertext links on the Sites to Partner sites, these are not governed by these Terms and Conditions. The User is therefore invited to review the terms and conditions of use or sale, as well as the privacy policies or any other legal information applicable to these sites.

● Article 11. FORCE MAJEURE OR FORTUITOUS EVENTS

The Company shall not be held liable for any technical or software failure or any cause beyond its control, including in the event of an overload of access requests. The performance of the Company's obligations hereunder shall be suspended in the event of a fortuitous event or force majeure that prevents performance.

The Company shall notify the Customer of the occurrence of such an event as soon as possible. In addition to those usually recognized by the case law of the French courts and tribunals, the following are considered to be cases of force majeure or unforeseeable circumstances, without this list being exhaustive: strikes or social conflicts internal or external to the Company, natural disasters, fires, interruption of telecommunications, interruption of energy supply, interruption of communications or transport of any kind, or any other circumstance beyond the reasonable control of the Company.

In the event of the inability to work of the expert(s) in charge of the Service within the Company due to illness or accident, the Company reserves the right to modify the planned schedule without the Customer being entitled to claim any compensation. The Company shall notify the Customer within a reasonable time of such incapacity and, as far as possible, of its duration.

● Article 12. INTELLECTUAL PROPERTY

The Company is the owner of all intellectual property rights relating to the Sites and Platform, content, tools and training materials provided that belong to it or holds the rights to use them. Access to the Sites and/or the Platform does not confer any rights to the User over the intellectual property rights relating to the Sites and the Platform, which remain the exclusive property of the Company or its Partners. The Company's content is provided to Customers on a strictly personal basis.

The User may not, under any circumstances, reproduce, represent, modify, transmit, publish, adapt, on any medium whatsoever, by any means whatsoever, or exploit in any way whatsoever, all or part of the content of the Sites or Coaching Platform without the prior written authorization of the Company. Any use of all or part of the Sites and training platform that has not been previously authorized by the Company or its Partners, for any reason whatsoever, may be subject to appropriate legal action, including action for infringement.

In return for payment of the price requested at the time of the order, the content, information, and access to the Platform or any type of content that may be part of the Service provided are subject to a personal, non-transferable, and exclusive right of use for a limited period, which may vary depending on the Service selected by the Customer at the time of the order and any renewal of the Service beyond that period. As such, the Customer shall refrain from using and exploiting the Service on behalf of other persons. The Customer shall be liable in the event of unauthorized transfer or communication of the content or access codes.

The Customer shall ensure that all of its employees who may have authorized access to the content of the Service and/or the Platform or who may be Users comply with the intellectual property rights of the Company or its Partners.

All distinctive signs of the Company are protected by law and any use not authorized by the Company may result in legal action. Failure to comply with this clause will be considered a serious breach by the Customer causing damage to the Company, which reserves the right, in such a case, to terminate the contract at the sole expense of the Customer, without prejudice to any action for damages. All Users undertake, under the same conditions, to respect the rights of other Users to the content published within the framework of the Service and to make fair use of any information provided on a confidential basis within a group of Customers.

● Article 13. CHANGES TO THE GENERAL TERMS AND CONDITIONS

The Company reserves the right to modify the terms, conditions, and notices of the General Terms and Conditions at any time and without notice, in order to adapt them to changes in the Sites and/or their operation and the characteristics of access to the Service. The applicable conditions are those sent to the Customer in the event of distance selling by any other means of communication on a durable medium.

Changes to the General Terms and Conditions made by the Company shall not apply to the Service already subscribed to, except for clauses related to technical developments of the Service, provided that this does not result in a price increase or a reduction in quality and that the characteristics to which the non-professional Customer or consumer has made their commitment contingent remain unchanged.

The Customer may also be asked to accept the amended General Terms and Conditions and, failing this, the latest General Terms and Conditions that they have accepted shall continue to apply until the Service has been fully performed. If the Company is unable to continue providing the Service under the previous conditions, the Customer shall be entitled to request termination of the Service within a reasonable period of time and a refund if this is not excluded in these GTC. In any event, the Company may retain an amount corresponding to the Service provided until termination, under the conditions provided for by law.

● Article 14. EXCLUSION OF LIABILITY

The use and exploitation of the information provided as part of the Service is the sole responsibility of the Customer and at their own risk. All or part of the Services may not be considered as a service falling within the scope of any regulated profession, which the Customer expressly accepts. The Company shall not be held liable for any disputes arising between the Customer and its own customers or any other third party to the General Terms and Conditions entered into.

The Customer declares and guarantees that the Service subscribed to from the Company is perfectly suited to its objectives and needs and that it has received all the information necessary for its purchase. The Company does not guarantee any minimum turnover to the Customer. Any estimate of the potential profit that the Customer may realize is only indicative.

The User and/or Customer is solely responsible for their interpretation of the information provided in connection with the Services, the advice they derive from it or that has been given to them in connection with the Services, and any adjustments made to their own activities.

The Company provides no express or implied warranty, including, but not limited to, the continuity, performance, results, or permanence of the benefits derived by the Client from the training and/or support services, which depend entirely on their concrete and effective implementation by the Client and are subject to uncertainty. As such, the Client is expressly advised that any professional activity carried out by the Company is subject to the Client's responsibility and liability. support, which depend entirely on their concrete and effective implementation by the Customer and are subject to unforeseeable circumstances.

In this regard, the Customer is expressly advised that any professional activity requires an appropriate legal status in accordance with the law of their country. The Company is not responsible for providing the Client with a professional status, and the Client is fully responsible for complying with the regulations applicable to the professional activity in the context of which they subscribe to the Services, in particular with regard to invoicing, VAT, compliance with consumer law, personal data, competition, health, and health standards applicable in their country.

However, the Company assumes partial responsibility for the communication of information to the public and editorial responsibility for its website(s), blogs, social media pages, etc. The Customer is solely responsible for the quality, legality, and relevance of the data and content that they transmit to the public, including those that they submit to the Company for review and/or publish on a private group as part of the Service.

● Article 15. APPLICABLE LAW – LANGUAGE – COMPETENT COURTS

The General Terms and Conditions and all purchase and sale transactions referred to therein are governed by the law of the Company's place of business, namely Estonian law, unless these GTC specifically specify which law governs part of these GTC. They are written in French. In the event that they are translated into one or more languages, only the French text shall be deemed authentic in the event of a dispute. The invalidity of a contractual clause shall not invalidate the General Terms and Conditions. The temporary or permanent non-application of one or more clauses of the General Terms and Conditions of Sale by the Company shall not constitute a waiver on its part of the other clauses herein, which shall continue to have effect.

● Article 16. DISPUTES

Upon acceptance of these GTC, the Customer/User agrees to seek an amicable solution with the Company as a priority and before taking any legal action, by sending an email complaint specifying the reasons for their dissatisfaction or the facts alleged against the Company. The Company reserves the right to respond to such requests within a maximum of 21 days after receipt of the request made by the Customer/User. In this context, any European consumer may refer the matter to the Online Dispute Resolution (ODR) platform accessible at the following URL:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage

It is hereby reiterated that seeking an amicable solution does not interrupt the “short period” of the legal warranty or the duration of the contractual warranty. It is hereby reiterated that, as a general rule and subject to the discretion of the courts, compliance with the provisions of this contract relating to warranties presupposes that the Customer honors their financial commitments to the seller. With regard to professional Customers, the Company's liability is expressly limited to compensation for direct damage proven by the professional Customer.

● Article 17 – Pre-contractual information – Acceptance by the Customer

The Customer acknowledges having been informed, prior to placing their order and concluding the sale, in a legible and comprehensible manner, through the provision of these GTC:

of the essential characteristics of the Services, taking into account the communication medium used and the Service concerned;
the price of the Services and any additional costs or, in the absence of payment of a price, any advantage provided in lieu of or in addition to the price and the nature of this advantage;
the terms of payment, delivery and performance of the contract
in the absence of immediate performance of the contract, the date or time limit by which the

Seller undertakes to provide the Services ordered;

the identity of the Seller, its postal, telephone and electronic contact details, as well as its activities, if these are not apparent from the context;
the legal and contractual guarantees and the terms and conditions for their implementation;
the possibility of resorting to conventional mediation in the event of a dispute;
the right of withdrawal if the Customer has not expressly waived it

(existence, conditions, time limit, terms and conditions for exercising this right and standard withdrawal form (which can be found in Appendix 1 of these GTC)), the terms of termination and other important contractual conditions and, where applicable, the costs of using the means of distance communication, the existence of codes of conduct and financial guarantees.

the means of payment accepted

By placing an order on the website http://energyforce.pro, the Customer fully and unreservedly accepts these T&Cs and undertakes to pay for the Services ordered. This is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document that would be unenforceable against the Seller.